What Does the Departure Date mean In Checkout?
Departure date means the day you leave Australia. We ask this question to understand when you are departing Australia for delivery purposes and when you plan on using the Japan Rail Pass.
Does my infant/baby need a Rail Pass?
Infants & babies between the ages of zero to five years do not need a Japan Rail Pass. If the train is busy, then you must place them on your lap. Otherwise you are free to place the infant on a seat in unreserved, reserved or Green Car (first class), but only if the seat [...]
What is Green Class like?
The green car section offers comfortable seats that recline at a 40 degree angle and have a more business class feel. In general, the section is not crowded, is quiet, and offers better views on your journey with larger windows. If you are looking for more tranquility on your journey then this class is for [...]
Can I use multiple Japan Rail Passes on the same visit?
Yes, as long as they are used within 3 months as according to your Transit/Temporary Visitor Visa category. That means you can purchase a 14-day pass when you plan on doing a heap of travel at the start of your trip and then a 7-day pass at the end. You would generally get multiple passes [...]
What is the process of ordering a Japan Rail Pass?
If you are eligible, you will then need to decide what length of pass and class type you require. After you fill in your details on our easy online booking form and complete your payment we will then send you your ‘Japan Rail Pass Exchange Order’. You will then transform your Exchange Order in Japan [...]
What is a Japan Rail Pass Exchange Order?
The exchange order is the actual document you will receive from us in Australia. You will take this Exchange Order to Japan, and with your passport and valid tourist stamp, you will exchange it for your actual Japan Rail Pass. You are then ready to start traveling!
