Can I use the Japan Rail Pass on the Narita Express when I arrive in Japan?
Yes you can, but you will need to reserve a seat at the ticket office before travel. It’s compulsory.
How long do I have until my exchange order expires?
The exchange order is valid for three months from the date it is issued with us. Within that three months, it must be presented at an exchange office in Japan with your passport and ‘Temporary Visitor’ stamp to receive your pass. If you don’t plan on using the Japan Rail Pass within three months then [...]
Is there a seniors fare for the Japan Rail Pass?
No, they only offer adult and children fares due to their already discounted price.
What is the validation period from the time I first use my Japan Rail Pass?
The validity period is based on calendar days, from midnight to midnight. So if you start using your 7-day rail pass at 9am on day 1, it will expire at midnight of day 7. If you are on board a train and it goes in to the coming day, the pass will be valid until [...]
Does my infant/baby need a Rail Pass?
Infants & babies between the ages of zero to five years do not need a Japan Rail Pass. If the train is busy, then you must place them on your lap. Otherwise you are free to place the infant on a seat in unreserved, reserved or Green Car (first class), but only if the seat [...]
What is Green Class like?
The green car section offers comfortable seats that recline at a 40 degree angle and have a more business class feel. In general, the section is not crowded, is quiet, and offers better views on your journey with larger windows. If you are looking for more tranquility on your journey then this class is for [...]
