Using Your Pass

Step By Step Process On Using Your JR Pass:

1. Reserve your seat: Seat reservations are free with the JR Pass. To make a reservation simply go to Travel Service Centre or a JR reservation office. There you will show your pass and obtain your reserved–seat number. You can learn more about reserving your seat here
2. Go through Automatic ticket gate or manned ticket gate: When you go to catch your bullet train (shinkansen) you will need to make your way to the automated ticket gate. If there is non available you will go through the manned lane that is next to the service booth.
   
3. Make your way to the bullet train (shinkansen) platforms: Thankfully there are English signs to help you make your way to your platform.  If you get lost on your way then feel free to speak to a member of staff or even someone from the general public.
4. Go through the bullet train (shinkansen) ticket gates: You will arrive at another set of gates which divides regular and bullet trains. The pass works in the automatic Shinkansen transfer gates, so you can pass straight through. A manned gate is still available if you prefer or if the gate rejects the pass.
5. Find your platform:  You will need to find which platform you need on the electronic screens and make your way there. You can follow the English signs. Generally you will be using escalators to get there.
6. Find your car: If you have reserved your seats beforehand, you will need to locate your car/carriage. You will see car number signs as you make your way on the platform. If you haven’t reserved your seat, then access any car which looks like it isn’t full. Just make sure you don’t sit in a reserved seat to save you the hassle later on. Bags with combined dimensions over 160cm count as oversized on the Tokaido, Sanyo, Kyushu and Nishi-Kyushu Shinkansen and require a seat with an oversized baggage area. The reservation is free but must be made in advance, and travelling without one carries a ¥1,000 fee. Smaller bags go on the overhead rack or in the space behind the last row of seats. Carry your passport whenever you are using the pass, as staff may ask to see it alongside the pass itself. You can store your luggage above your seat or in the last row at the back of the car.  Japan is a very safe country, so don’t worry if you leave your luggage down the back and out of sight.
7. Sit back & relax: Hooray! You’re done. Sit back and enjoy the ride. Japan is a beautiful country, and we hope you enjoy your bullet train journey.